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Case Study: Long-Term Success with the RainDance-1200 Whole House Reverse Osmosis System in Eastern Virginia

11/6/2024

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​Background
Our customer in Eastern Virginia relies on a deep well as the primary water source for their home. The well water had a high concentration of dissolved minerals, including elevated Total Dissolved Solids (TDS) of 729 ppm, and a metallic taste that was particularly noticeable in drinking water and cooking. Seeking an effective solution, they chose RainDance Water Systems' RainDance-1200 Whole House Reverse Osmosis (RO) Package to provide purified water for their entire household.
​Challenges
Prior to installation, the family faced several issues due to the high mineral content:
  • Unpleasant Taste: The water had a metallic taste, making it unpalatable for drinking and cooking.
  • Laundry Issues: Whites and light-colored clothing would turn yellow or gray after just a few washings, causing frequent replacement of laundry items and extra costs.
  • Overall Water Quality: The high mineral content posed a risk of scale buildup in plumbing and appliances, impacting efficiency and longevity.

Solution
RainDance Water Systems recommended the RainDance-1200 Whole House Reverse Osmosis Package. This system is designed to handle high TDS levels, reducing contaminants and providing a reliable supply of high-purity water for the entire home. Equipped with a high-capacity RO membrane and pre-treatment, the system also includes a storage tank and delivery pump to complete the package.

Results

Now, six years after installation, the RainDance-1200 is still performing reliably, continuing to provide high-quality water that meets the customer’s standards. The customer has noted numerous benefits since installation:
  • Dramatic TDS Reduction: The TDS level in the home’s water supply dropped from 729 ppm to just 10 ppm, significantly improving the overall taste and quality.
  • Enhanced Laundry Quality: Whites and lighter-colored clothing no longer turn yellow or gray, extending the lifespan of garments and saving money on replacement clothing.
  • Customer Satisfaction: The customer expressed appreciation for RainDance Water Systems’ excellent customer service and their ongoing annual water testing, which ensures the system operates at peak performance.
​Conclusion
Six years later, the RainDance-1200 Whole House Reverse Osmosis Package has proven to be a reliable, long-term solution. By working closely with the customer prior to purchase, RainDance Water Systems tailored the system to meet their unique requirements, resulting in consistently pure water, reduced household costs, and high customer satisfaction. The system’s durability and ongoing support have provided exceptional value, making it an essential asset to their home.
​Ready to experience the benefits of high-quality water throughout your home? Discover the power of the RainDance-1200 Whole House Reverse Osmosis System.

Contact us today to learn how we can customize a solution for your water needs, or visit our product page to see how this reliable, long-lasting system can transform your water quality!
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